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Returns Policy

 

Your Right to Cancel


You may normally cancel your order for any reason up to the point of dispatch.  If you wish to cancel your order please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. and include your name, order number and address.  If you do cancel the contract within this time any payments made by you will be refunded within 14 days.

If you are not happy with the products you have received you are entitled to cancel this contract under the Distance Selling Regulations, providing you exercise your right no longer than 8 days after the date on which you received the products.

 

Returns and Refunds Policy

We hope that you will be happy with your gift or accessory item but if not, then we can either exchange your items or offer you a refund.   An exchange or refund will only be offered within 14 days of receipt of goods.  Please return to us at: Chic Children's Furniture, 48 West Avenue, Stockton Heath, Warrington WA4 6HX.  

Gifts and accessories must be returned complete and in a reasonable condition, in their original packaging.  With the exception of faulty goods or items damaged in transit, please note that we are not responsible for return postage.  We recommend that you use insured registered delivery and keep the receipt as we cannot accept responsibility for goods lost or damaged in transit.

 

Furniture Returns

We hope that you will love your furniture order but if you are not happy for any reason, we ask that you return the item at the point of delivery to avoid a collection charge.  Upon delivery of furniture you will be asked to sign a delivery form stating that the goods were received in good condition.  Please note that bespoke furniture or items specially made for you cannot be returned.

 

Tel: 01925 262499 

Monday, 20 November 2017
© 2012 - 2015 Chic Childrens Furniture Limited
Registered in England and Wales No. 8191051. All rights reserved